We're recruiting!: Information Co-ordinator

About us

We are a mental health charity rooted in the community, supporting people to use their skills, ideas and talents to build the lives they want. We do this through digital and community projects: from websites where people can find out about activities and share their stories, to community groups in art, football, gardening, drama, music and writing.

We are looking for someone to join our team who shares our charity’s values:

★ We stand for hope and positive change

★ We engage critically and constructively with key issues in mental health

★ We are realistic about the barriers and exclusions which people living with mental health conditions have to face

★ We strive to be inclusive and respectful

★ We value the knowledge, ideas, and skills of people living with mental health conditions

★ We are innovative and creative

About the role

Hours: 15 (with the potential for additional hours)

Salary: 21,589 – 23,509 (pro rata)

Responsible to: Deputy Managing Director

The successful candidate will join our small team of 8 people, working as a job-share with another Information Co-ordinator.

Day to day tasks include answering mental health service queries through our phone line, keeping the Sheffield Mental Health Guide up to date, and supporting the team with office-based tasks. The role will also include a marketing element, which will involve promoting the Sheffield Mental Health Guide and more widely around the work that Sheffield Flourish does. This will include posting on all of the social media channels associated with Sheffield Flourish.

This role will be office-based, and will involve welcoming people into our building.

We would love to hear from people from all different backgrounds across Sheffield, particularly from people from underrepresented backgrounds, if you feel you fit the criteria:

Skills and experienceEssential/desirable
Excellent communication skills, with confidence in speaking over the phoneEssential
Good understanding of websites and social media, with experience of IT systems (e.g. word and excel)Essential
Ability to write confidently for a range of audiences, with excellent attention to detailEssential
Awareness of local services, with good skills in researchEssential
Experience of working with vulnerable people, either through work or in a voluntary or personal capacityEssential
Experience in social media marketing, including creating written and visual based content across a variety of social media accounts.Essential
Experience and understanding of mental health issues, either personally or through supporting othersDesirable

To apply, click on the button below and fill out the questionnaire by Wednesday 11th May 5pm:

We will let all applicants know our decision, although we can’t give individual feedback for applications. We will invite the first round of successful applicants for a 20 minute interview on Tuesday 17th May. Following this, a smaller number of people may be invited to do an activity with the team or one of our groups.

If you need any help with filling out the form in terms of the technology please email us on [email protected], or call 0114 273 7009.

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